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Terms & Conditions

Please note that once you place your order through Paypal checkout orders can’t be canceled or modified. We try our best to expedite orders; if you need to cancel or modify your order please call us with 24 hours of order placement. Once your order has been shipped you will be responsible for all freight charges.

We are required to charge tax on purchases made from Massachusetts. The sales tax rate is 6.25 percent in Massachusetts. This amount will be added to your merchandise total and reflected on your credit card charge. We do not collect sales tax on orders shipped outside of Massachusetts.

Prices are subject to change due to fluctuating market conditions. Prices, part numbers and availability are subject to change at any time by the manufacture, which may result in changes in the parts listed. Goods are subject to availability, although if items are out of stock we will notify you via email of expected delivery date, at which time you will be allowed to cancel the order if you like.

When you find a replacement part in the catalog please examine the picture of the part carefully and compare the picture and the measurements to your part prior to placing an order.

Please note : The illustration shown does not reflect actual physical product. The illustration is strictly a tool for dimensional purpose

Feel free to contact any of our BBQ specialists at 1-888-41-GRILL and they can help you trouble shoot your problem and help you find the right part for your grill.

If available we will ship original replacement parts to you. The after-market parts well sell are manufactured to exacting specifications to meet or exceed the quality of the original equipment parts they replace.